Thank you for visiting and shopping at origina2u.com
Following are the terms and conditions that constitute ORIGINA shipping policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 7 business days. Orders are not shipped or delivered on weekends or holidays.
If ORIGINA are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of the order, ORIGINA will contact the customer via email or telephone.
Shipment to P.O. boxes
ORIGINA ships to addresses within Malaysia.
Shipment confirmation & Order tracking
The customer will receive a shipment confirmation email once the order has shipped containing the customer’s tracking number(s). The tracking number will be active within 48 hours.
Customs, Duties, and Taxes
ORIGINA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
ORIGINA is not liable for any products damaged or lost during shipping. If the customer received the order in damaged condition, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
ORIGINA accept the request to ship the product internationally at Singapore, China, Vietnam and Indonesia
ORIGINA Return & Refund Policy provides detailed information about options and procedures for returning the customer order.
If you have any questions about ORIGINA shipping policy, please don’t hesitate to contact or email us at firstname.lastname@example.org